Analytics Manager

We believe in better. And we make it happen. 

Better content. Better products. And better careers.  

Working in Tech, Product or Data at Sky is about building the next and the new.

From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.  

We turn big ideas into the products, content and services millions of people love.  

And we do it all right here at Sky. 

What you’ll do:

As an Analytics Manager in the Advanced Analytics team in Consumer Strategy, you’ll be responsible for driving best in class insights through analytics, helping shape decisions using the power of data and insights:

• Work closely with the VIP team to answer business questions by creating actionable insights and identifying commercial opportunities to improve the way we make decisions.
• Be passionate about ownership of analytical insights delivered, including ensuring the data is accurate and the analytics approach is robust and delivered at pace.
• Formulate & implement analytical solutions to business challenges and transform to clear, concise findings with a clear narrative and recommendations suitable for a senior audience.
• Write code which exploits behavioural, research, external reports data, employing a wide range of advanced analytical techniques to extract strategic insights.
• Visualise insight findings with a clear narrative and business recommendations in PowerPoint presentations and communicate them with key stakeholders.
• When appropriate, work closely with Strategic Insight & Research to understand business challenges and ensure insights are relevant and actionable.

What you’ll bring:

• Experience in working in a fast-paced environment and ability to deliver insights that can influence the direction of the business.
• Proven track record of being able to communicate and influence stakeholders at Head of Department level.
• Excellent commercial skills and ability to connect analytical insights with business opportunity.
• High levels of logical thinking & problem-solving skills. Able to deal with complex problems using innovative and industry leading techniques.
• Energetic self-starter with experience in building excellent relationships and keen to self-develop.
• Proficient knowledge of SQL.
• Experience in using R, Python or other programming languages used for analytics would be advantageous but not crucial.

Team Overview:

VIP Team

The VIP team sits within the Customer Growth team and plays a pivotal role in building a connection with our customers. Sky VIP is our loyalty programme and we’re responsible for creating thousands of extraordinary experiences and rewards for our 10 million customers. Our team is responsible for all aspects of development of the programme, from strategic planning, to marketing, delivery, and analysis of performance. You’ll work across a diverse range of teams and will gain a large network quickly to leverage and spot opportunities to bring value to our base. Creating a customer relationship that Only Sky Can…

The rewards:

There’s a reason people can’t stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few:

• Sky Q, for the TV you love all in one place
• A generous pension package
• Private healthcare
• Discounted mobile and broadband

Where you’ll work:

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers.

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon.

Inclusion:

Recognised as an ‘Inclusive Top 50 Employer’ and a ‘Times Top 50 Employer for Women’, we’re working hard to ensure we’re a truly inclusive place to work. This means we don’t just look at your CV. We’re more focused on who you are and the potential you’ll bring to Sky. We also know that everyone has a life outside work, [Flexible working line – To be selected from available options]

And we’ll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. 

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.

To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.